Shipping and Delivery

Explore your shipping options, including insurance, international delivery, and solutions for lost or delayed packages. Get your collectibles securely and on time.

What are my shipping options?

We offer various shipping options at checkout, including economy, priority, express, and international shipping. Rates are determined based on your location and the items in your cart.

Can I combine multiple orders into one shipment?

No, multiple orders cannot be combined into a single shipment. To ensure each order is processed accurately and delivered on time, we handle orders individually. This helps us maintain clear tracking and ensure that every item is properly packed and

Why did my shipping cost increase?

Shipping rates depend on your location and the size of the item(s) ordered. Seasonal rate changes or adjustments based on shipping carrier rates may also apply.

How long after a signing will my order ship?

We anticipate a shipping timeline of 4-6 weeks from the announced completion of a signing or event. Every completed signing or event update will include specific shipping details. Once your order ships, you’ll receive an email with tracking informati

How will my collectible be shipped?

Every order is packaged carefully and shipped via the method of your choice at checkout. Your item will arrive in secure, protective packaging.

Why is my order taking so long to ship?

If the signing hasn’t been announced as complete, your pre-order item is still in process. After completion, allow 4–6 weeks for shipping. For updates, check This Week with Signet.

Why is my tracking number not updating?

Tracking numbers are generated when shipping labels are printed, but your package may not leave our facility for 2-3 business days. Additionally, carriers may take time to update tracking information. Please allow up to 5 business days after receivin

My shipment was returned to the sender. What happens next?

If your item is returned to us by the carrier, we’ll reach out to let you know it’s back in our possession. We’ll verify your shipping address and arrange to ship it back to you. In some cases, additional shipping fees may apply. Please refer to our

The mail carrier lost my package. What’s next?

If this involves your personal item being sent to us, we recommend contacting the mail carrier directly. If you haven’t received a “Personal Item Received” email from us, it means we haven’t yet taken possession of your item. If this is regarding you

Are there extra fees for international shipping?

Please note that international shipments may be subject to customs fees, import taxes, duties, and other local charges, which are the customer’s responsibility. Customs policies vary widely, so we recommend reaching out to your local customs office f

Do I need to include a return shipping label with my personal item?

No, there’s no need to include a return shipping label. Your shipping cost at checkout covers return shipping after your item is signed.

Do I need insurance when sending a personal item?

We strongly recommend insuring your personal item when shipping it to us. This ensures full protection in case of loss or damage during transit.